What's your response time for Fayetteville emergencies?+
For active leaks or storm damage, we prioritize Fayetteville calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Fayetteville.
Will I get a written estimate before you begin?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in Fayetteville, NC?+
We hold an active NC contractor license and full insurance coverage, and we'll provide proof of both on request โ most Fayetteville customers ask, and we expect that.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first โ we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
Yes โ we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Fayetteville customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
Our Fayetteville crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems โ we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Yes โ we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Can you inspect my roof before I buy or sell a home in Fayetteville?+
Yes, we perform pre-purchase and pre-listing inspections throughout Fayetteville with a written report and photos โ useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Fayetteville or do you cover nearby towns?+
We serve Fayetteville and the surrounding communities throughout Fayetteville, NC โ see the coverage section below for the specific zip codes and nearby cities we handle regularly.
